TINY SHOUTS RETURN & REFUND POLICY

Returns & Refunds

Tiny Shouts products are made to order. Because each product is produced specifically after an order is placed, we generally do not accept returns or exchanges for incorrect size selection, incorrect color selection, ordering the wrong item, or change of mind.

Please review product descriptions, color selections, and size charts carefully before completing your purchase.

Damaged, Defective, Misprinted, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of delivery.

To help us resolve the issue, please provide:

• Your order number
• A description of the issue
• Clear photos showing the problem
• A photo of the size label, when applicable

After reviewing the issue, we may offer a replacement or refund as appropriate.

In most cases, damaged or defective items do not need to be returned unless we specifically request a return.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible after placing it.

Because orders are sent into production, we cannot guarantee changes or cancellations once production has started.

Once an item has entered production, the order may no longer be eligible for cancellation or modification.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error after placing your order, please contact us immediately. We will make every reasonable effort to help, but we cannot guarantee that an address can be changed once the order has entered production or has shipped.

If an order cannot be delivered because an incorrect or incomplete address was provided at checkout, the customer may be responsible for additional costs associated with reprinting or reshipping the order.

Lost or Delayed Packages

If your order appears to be lost in transit or has not arrived within the expected delivery window, please contact us with your order number.

We will review the tracking information and work with our fulfillment and shipping partners to determine the appropriate resolution.

Delivery estimates are not guaranteed, and delays caused by shipping carriers, customs processing, severe weather, or other circumstances outside our control may occur.

Refunds

If a refund is approved, it will be returned to the original payment method.

The time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

Contact Us

If you have a problem with an order, please contact us at support@tinyshouts.com or through the About / Contact page at tinyshouts.com.

Please include your order number and, when applicable, clear photos showing the issue.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.