Returns & Refunds
We want you to be happy with your Tiny Shouts order. Because our products are made to order, our return process is a little different from a traditional retail store.
Wrong Size, Color, or Change of Mind
Each Tiny Shouts item is produced specifically after an order is placed.
For this reason, we generally cannot accept returns or exchanges for:
- Choosing the wrong size
- Choosing the wrong color
- Ordering the wrong item
- Change of mind after purchase
Please review the product description, color selection, and size chart carefully before ordering.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the problem
- A photo of the size label when relevant
Once we review the issue, we’ll work with our production partners to determine the appropriate solution, which may include a replacement or refund.
You generally do not need to return a damaged or defective item unless we specifically ask you to do so.
Cancellations & Order Changes
If you need to cancel or change an order, contact us as soon as possible after placing it.
We’ll do our best to help while the order is still waiting to enter production.
Once production has started, changes or cancellations may no longer be possible because the item is already being made for you.
Incorrect Shipping Address
Customers are responsible for entering a complete and accurate shipping address at checkout.
If you notice an error, contact us immediately. We cannot guarantee that an address can be changed once production or shipping has begun.
Refund Timing
If a refund is approved, it will be issued to the original payment method. Processing times can vary depending on your bank or payment provider.
Need Help?
Visit our About / Contact page and send us a message.
We’ll be happy to take a look.
